A Challenge to Leaders: Bond Your Remote Workers Over a Book

I read a great article by Matthew Jones in entitled The One Habit All Intelligent People Practice.  Jones, a life coach and licensed therapist, says that from studying the behaviors of leaders in diverse fields while earning his doctorate in clinical psychology, he learned that all pioneers have one thing in common: All great minds read. “Instead of spending time getting caught up in Facebook drama or taking selfies on Snapchat, the real difference-makers have their noses in [...]

By |July 30th, 2020|Categories: Blog|0 Comments

The Two Most Important Words a Manager Can Say

Brigette Hyacinth, author of, The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence, rightly claims that, “People don’t leave bad jobs. They leave bad bosses. More often than not, it’s not because they are underpaid, rather it’s because they feel undervalued and unappreciated.”  The best way to ensure employees feel appreciated?  Positive reinforcement.  “Instead of being quick to criticize, be quick to point out the great things you see your employees doing,” says Hyacinth.  [...]

By |July 16th, 2020|Categories: Blog|0 Comments

Employee Engagement Strategies from Top Business Coaches

In a recent Forbes article, members of the Forbes Coaches Council shared strategies for improving employee engagement.  As most of you know, I’m a fan of the three to five rule, so here are three ideas of the 13 which I think would have the most impact in your business. Establish a culture of trust.  Executive Coach Jennifer Musselman believes that trust has a domino effect. “The CEO must acknowledge shortcomings and commit to changing the [...]

By |July 10th, 2020|Categories: Blog|0 Comments

Employees Want to Speak Up and Add Value. Are You Listening?

The world’s largest restaurant chain – Subway - is seeing declining revenue as consumers seek healthier, fresher food and as competitors offer better options.  Additionally, franchisees have been protesting the Corporate-directed promotions, complaining about product quality, and struggling with over-saturation. Franchisees estimate that up to one-third of Subway locations are unprofitable, as traffic has fallen double-digits in the past five years.  The most telling sign that Subway is in trouble comes from a quote I read [...]

By |July 2nd, 2020|Categories: Blog|0 Comments

Want Mediocre Business Results? Cling to Traditional Employee Engagement Approaches

Several year ago, Wells Fargo created millions of fake bank and credit card accounts.  In an interview with CNN, Wells Fargo’s CEO Tim Sloan said, “This happened because we had a compensation plan that drove inappropriate behavior.  Our culture focused on selling product vs. providing the right service and advice to customers, which was uncomfortable for our team members.”   Employees were so uncomfortable that they began calling the company’s Ethics hotline and reporting the indiscretions, [...]

By |June 12th, 2020|Categories: Blog|0 Comments

If Elon Musk Can Colonize Mars, You Can Re-Engage Employees

Elon Musk’s rocket company, SpaceX, has a goal of reducing space transportation costs to enable the colonization of Mars.  So, my question to you is this… if Musk can colonize Mars, why can’t you re-engage your employees? A pervasive theory exists that re-engaging employees is difficult, if not impossible, and it’s simply not true.  In order to re-engage workers, your frontline managers need to go to market consistently, repeating specific actions which meet your employee’s basic [...]

By |June 5th, 2020|Categories: Blog|0 Comments