Decision Time: Will You Hire a Person With a Criminal Record?

By |2021-04-08T17:21:06+00:00April 8th, 2021|Categories: Blog|

According to a Justice Department survey, one-third of the U.S. working-age population has a criminal record. The Society for Human Resource Management (SHRM) and the Charles Koch Institute (CKI)  conducted a study showing that many employees, managers, and Human Resources (HR) professionals, are open to working with […]

Chick-fil-A is Special Because Their Leaders ‘Get the Formula’

By |2021-04-01T17:02:17+00:00April 1st, 2021|Categories: Blog|

My favorite culture story, which I share in my keynote address, highlights Chick-fil-A, a fast-food restaurant based in the United States, which is a benchmark for all things employee engagement.  I complimented a worker on the fantastic customer experience and heard, “It’s our culture.”  Music to my […]

How to Inspire Employees to Give 110 Percent Effort

By |2021-03-05T05:20:17+00:00March 5th, 2021|Categories: Blog|

In many areas of the world, cold weather is upon us, driving some animals underground. According to the Farmer’s Almanac, most toads, frogs, snakes, skunks, rodents and bears go torpid, their metabolism slows down and their body temperature drops, so less energy is needed at a time […]

Millennial Experts Have it Wrong

By |2021-02-25T15:13:14+00:00February 25th, 2021|Categories: Blog|

Aurea conducted research with Gartner about employee engagement.  And guess what?  People who are creating a business out of telling you millennials are ‘different’ are wrong.  Like the media, they are creating a divide, so they can step in and ‘help.’  Some key findings of the research […]

Disney Values Empowerment. Do You?

By |2021-02-11T16:12:34+00:00February 11th, 2021|Categories: Blog|

Leadership lessons from the Disney Institute are brilliant, so today we are tapping them for thoughts on empowerment.

One constant at Walt Disney’s Parks and Resorts is the level of service Cast Members (employees) are known for providing.  As the Disney Institute tells it, “From the start, Walt […]

Employees Have the Most Long-Term Impact on Results

By |2021-02-04T16:34:46+00:00February 4th, 2021|Categories: Blog|

Firas Kittanesh gets it. A serial entrepreneur, and co-founder and CEO of Amerisleep, an eco-friendly luxury mattress company, he has grown the business to serve hundreds of thousands of customers across the globe with no loans or investors.

His philosophy?  “Your ideas and vision will drive your company […]

How to Listen and Be a More Effective Leader

By |2021-01-28T16:23:39+00:00January 28th, 2021|Categories: Blog|

Alison Davis, Founder & CEO of Davis & Company, spends a lot of time asking employees about how leaders can be more effective communicators.  She shared her findings in a recent article, which I’m passing along to you.  Why is communication so important?  Because leaders who […]

Google Knows What Makes a Manager Great and Now You Can Too

By |2021-01-22T04:18:33+00:00January 22nd, 2021|Categories: Blog|

Google is not only known for being one of the biggest tech companies in the world, it’s also known for its great culture.  To that end, Google conducted research on what makes a great manager because the old adage still rings true: people leave managers, not companies.


Their […]