Blog2019-02-28T18:49:59+00:00

Put Employees First and Your Customers Effectively Come First by Default

Jill Christensen is a guest blogger for EmpowerPoints, an employee engagement expert, best-selling author, and international keynote speaker. She is a Top 100 Global Employee Engagement Influencer, authored the best-selling book, If Not You, Who?, and works with the best and brightest global leaders to improve productivity and retention, customer satisfaction, and revenue growth by re-engaging employees. Jill’s Website | LinkedIn Profile It’s no secret that Sir Richard Charles Nicholas Branson – an English business magnate, investor,

By |November 14th, 2019|Categories: Workplace Notes|0 Comments

What Does the Tilting Millennium Tower Have in Common With Employee Engagement? A Lot.

Jill Christensen is a guest blogger for EmpowerPoints, an employee engagement expert, best-selling author, and international keynote speaker. She is a Top 100 Global Employee Engagement Influencer, authored the best-selling book, If Not You, Who?, and works with the best and brightest global leaders to improve productivity and retention, customer satisfaction, and revenue growth by re-engaging employees. Jill’s Website | LinkedIn Profile It’s no secret that in my spare time, I follow the demise of Sears, a

By |November 7th, 2019|Categories: Workplace Notes|0 Comments

This Summer Go Offline and Tell Your Employees to do the Same

One thing that comes up again and again when we talk about retention is the importance of work-life balance. There are many different opportunities for creating an organizational culture where work-life balance is respected, but today we are going to focus on the impact of off-hours communication. This is relevant throughout the year, though it becomes more of an issue during the summer months when more people are away on vacation. Think about your own responsiveness to work messages

By |May 28th, 2019|Categories: Workplace Notes|0 Comments

Employee Engagement Starts with Healthy Peer Relationships

Back in 2004, I was working in the banking industry, in the mortgage division of a large national bank. At this company, I noticed a stark contrast in how management encouraged employees to provide the most amazing customer service to external customers, yet offered little support or training for internal employee interactions. Because of this, the internal culture had turned toxic. There were often full-blown shouting matches and a complete lack of respect between departments. Adding to the toxicity

By |April 25th, 2019|Categories: Workplace Notes|0 Comments

FUN! A Simple Way to Boost Engagement

Paul Long’s F.U.N. system is no joke—and it could be just what your workforce needs to step up their game When Paul Long started his first job, fresh out of college, his coworkers nicknamed him Tigger, after the Winnie the Pooh character. It was a not-so-subtle dig at his seemingly boundless energy, an attribute which seemed totally out of place in an office full of insurance underwriters. https://www.fundamism.com/ “Give it time,” they said. “This place will get to him.”

By |February 26th, 2019|Categories: Workplace Notes|Comments Off on FUN! A Simple Way to Boost Engagement

The 3 Keys to Skyrocketing Your Employee Engagement

A firm scanned more than 10 million employee surveys to figure out what leads to highly engaged employees. Here’s what they found. There isn’t a company or organization around that doesn’t want more a highly engaged workforce. You’re paying employees, perhaps giving them benefits, and in exchange, you’d love for them to feel passionately about their work. And that’s really what we mean when we talk about engaged employees—men and women who are connected to their work in a

By |November 21st, 2018|Categories: Workplace Notes|Comments Off on The 3 Keys to Skyrocketing Your Employee Engagement