In my frustration about the fact that so few people return messages nowadays, as I was raised that it’s rude to ignore people, I turned to the internet to get some answers.  I landed on an article in Psychology Today, which pinpointed three key reasons why people ignore messages: There are too many messages. Between texts, Tweets, Facebook messages, LinkedIn emails, traditional business and personal e-mails, What’s App messages, voice mails, and others, it’s overwhelming to [...]

CNN interviewed a young man who started a junk removal business with a beat-up truck.  Entrepreneur Brian Scudamore now owns four brands with 250 franchises across the United States, Canada and Australia.  Recall 1-800-GOT-JUNK?  That’s him and his 5,000 employees, who will haul in $400 million this year.  His tips for budding entrepreneurs? As excerpted from the CNN Interview: What’s the most common mistake you see entrepreneurs make? They don’t want to admit their failures. They [...]

In addition to rising populations, so too is the average life expectancy.  Switzerland, Singapore, Australia, and Spain round out the top five at an average of 83 years old.  While this is positive data, many employers underestimate the struggle that employees face balancing their personal, professional, and caregiving roles.   Although people are living longer, health issues persist among the elderly and the burden falls on employees, who are going to work each and every day, to [...]

Move over Millennials – you are no longer the singular topic of conversation in the workplace.  Gen Z is rapidly joining the workforce, with the oldest members of the generation being 26 years-old.  (Demographers typically use birth years between 1995 and 2005.)  Gen Zers now comprise 36 percent of the global workforce, so it’s in your best interest as a leader to understand who they are and what makes them tick. Gen Z 101 – They [...]

Brigette Hyacinth, author of The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence, rightly claims that, “People don’t leave bad jobs. They leave bad bosses. More often than not, it’s not because they are underpaid, rather it’s because they feel undervalued and unappreciated.” The best way to ensure employees feel appreciated?  Positive reinforcement.  “Instead of being quick to criticize, be quick to point out the great things you see your employees doing,” says Hyacinth.  [...]

One of the best business books I’ve read is THE ONE THING, which outlines the surprisingly simple truth behind extraordinary results.  The premise is that if you chase two rabbits, you will not catch either one (Russian Proverb).  In order to succeed you must narrow your focus.  There is no surefire thing, but there’s always something, ONE THING, that out of everything, matters more than anything.  At any moment in time there can only be ONE [...]